Get support

Millions of us in the UK have had to deal with serious issues in our rented homes. The problems we face include disrepair, damp, the threat of eviction and having our deposits stolen for no good reason. Many of the laws about housing are written in the interests of landlords, and some landlords are abusive and threatening. We often feel alone and uninformed when facing our housing issues. This can make it difficult for us to stand up to landlords and estate agents.   We believe that together we can overcome these problems. We’re not an advice service, but we support each other to address our housing problems and to stand up to landlords and estate agents.

There’s power in a union and acting together makes it more likely that renters will win – that we’ll get that vital repair made or get that deposit back. Member support at the heart of our union and we believe that doing it well will help us to build our collective power.

What is our member support process?

  • If you’re facing an issue such as a stolen deposit or a disrepair issue and want support from the union in addressing the problem, the first thing you should do is attend a local London Renters Union meeting.
  • At a members meeting, we’ll look with you at what your options are for resolving your situation. This might involve more research or writing a letter. In some cases it might be appropriate to plan an action shaming your landlord.
  • It’s always up to you what steps we support you to take.
  • We mainly support each other at meetings, but don’t worry if it’s totally impossible for you to make the next meeting. We’ll do our best to make sure you’re not alone.

The important thing to remember is that you’re not alone and you’ve done nothing wrong – together, we can take on landlords and win!


We’re a members-led, campaigning union and we’re taking action to make sure all Londoners have a decent, affordable and secure home. Join our community today and become part of the movement to transform the housing system.

Get updates

Fill out the form below and we'll connect you with campaigns and actions happening in your area.


Local elections 2022: who has pledged to #SideWithRenters?

Local elections 2022: who has pledged to #SideWithRenters?

Across the city, LRU is building the power of renters. In the upcoming local elections, this means councillors want our votes, and are meeting our demands. Across 6 London boroughs, LRU members have developed local demands about changes they want to see the council...

read more
Get Active training April 2022

Get Active training April 2022

Saturday 23rd April 2022, 10.45am - 3.45pm Common Room at Pelican House, 144 Cambridge Heath Rd, London E1 5QJIf you’ve joined as a member recently and want to get stuck in, or if you’ve been involved for a little while and want to know more about how the LRU works,...

read more