Get support

Millions of us in the UK have had to deal with serious issues in our rented homes. The problems we face include disrepair, damp, the threat of eviction and having our deposits stolen for no good reason. Many of the laws about housing are written in the interests of landlords, and some landlords are abusive and threatening. We often feel alone and uninformed when facing our housing issues. This can make it difficult for us to stand up to landlords and estate agents.   We believe that together we can overcome these problems. We’re not an advice service, but we support each other to address our housing problems and to stand up to landlords and estate agents.

There’s power in a union and acting together makes it more likely that renters will win – that we’ll get that vital repair made or get that deposit back. Member support at the heart of our union and we believe that doing it well will help us to build our collective power.

What is our member support process?

  • If you’re facing an issue such as a stolen deposit or a disrepair issue and want support from the union in addressing the problem, the first thing you should do is attend a local London Renters Union meeting.
  • At a members meeting, we’ll look with you at what your options are for resolving your situation. This might involve more research or writing a letter. In some cases it might be appropriate to plan an action shaming your landlord.
  • It’s always up to you what steps we support you to take.
  • We mainly support each other at meetings, but don’t worry if it’s totally impossible for you to make the next meeting. We’ll do our best to make sure you’re not alone.

The important thing to remember is that you’re not alone and you’ve done nothing wrong – together, we can take on landlords and win!


We’re a members-led, campaigning union and we’re taking action to make sure all Londoners have a decent, affordable and secure home. Join our community today and become part of the movement to transform the housing system.

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