Record a note from a phone call or 1:1
– you don’t need to fill out this form if you don’t get through
– just because you’ve spoken to another LRU member, doesn’t mean you’re their case worker or have to stay in touch if you don’t feel about to.
– It’s useful to share what you know about the housing system but you don’t need to be an expert. You don’t need to blag it – we have folks who can help and resources we can share.
– In case it’s useful, our old Covid phonebanking guide is here